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If you have never used this website before, your password is your postcode, with no space and all in capital letters e.g. AB15CD. Once you are logged on you should go to 'Update Details' to check the information held is correct, and to change your password.
If you have used this website before, but have forgotten your password, click on 'Forgotten your password' and enter your Customer Number. An email will be sent with your password reminder to the email address registered on the system.